Dear All,
I am getting the alert in SCOM2012 regarding the remote desktop service availability on many systems and according to resolution from Microsoft I have check all the things and it is working fine even the remote desktop service is also running so kindly help me out I am also attaching the Microsoft resolution which I have
The Alert which I received from SCOM2012
Description: Attempt to send connect message to Windows video subsystem failed.
The relevant status code was 0xffffffffd0000001.
| Context: |
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Event Data:
type="System.XmlData" time="2012-12-20T09:04:54.6755869+05:00"sourceHealthServiceId="D6815E3A-E059-0026-C20D-6982479E1F98">
<messageName>
connect</
messageName>
>0xd0000001</errorCode
>
>
>
>
The solution which I got from Microsoft.
The Remote Desktop Session Host role service relies on the Remote Desktop Services service to be running in order to accept remote connections. Remote Desktop also relies on the Remote Desktop Services service in order to support remote connections for administrative purposes.
Event Details
| Product: | Windows Operating System |
| ID: | 20 |
| Source: | Microsoft-Windows-TerminalServices-LocalSessionManager |
| Version: | 6.1 |
| Symbolic Name: | EVENT_LSM_CSRSS_MESSAGESEND_FAILED |
| Message: | Attempt to send %1 message to Windows video subsystem failed. The relevant status code was %2. |
Resolve
Use error code to determine error
When there is a failed attempt to send messages to the Windows video subsystem, the error code can help determine the cause of this error.
Verify
To verify that Remote Desktop Services is available, ensure that the Remote Desktop Services service is started.
To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.
To verify that the Remote Desktop Services service is started:
- On the computer, open the Services snap-in. To open the Services snap-in, clickStart, point to Administrative Tools, and then clickServices.
- If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then clickYes.
- In the Services pane, locate Remote Desktop Services.
- Confirm that the Status column for the Remote Desktop Services service displaysStarted.