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RDP8 Connection quality standards

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Can anyone tell me how the RDP8 client on Windows 7 determines the connection quality?  I have clients connecting to a server 2012 RDGateway that ultimately connects them to a Windows 7 VDI session (personal, not pooled).  UDP enabled on all clients.  Some clients report excellent while others report good and even poor.  I suspect it's the clients internet connection speed and therefore there are obviously things I can look at from that side.  However I have two clients that have the same connection speed (via a speedtest) and still report different connection qualities in RDP8.  Therefore it's using something else to determine connection quality and I would like to know what it is using and what benchmarks it uses to report excellent vs good vs poor.


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