Hi - we have 3 RDS/Terminal Servers (Windows 2008 R2) configured for RemoteApp publishing and setup in a server farm via the RDS Connection Broker. All servers are connection load-balanced equally on the Connection Broker.
Everything works fine EXCEPT... the RDS servers just randomly lose their audio redirection functionality and users stop getting audio on their applications.
The only workaround solution we've found to restore the RDS audio redirection is to reboot the server (restarting the Windows Audio and/or Audio Endpoint services doesn't fix).
Issue is random and doesn't always effect the same RDS server... so for example audio will be working fine on all servers and then just stop working on server 1, we reboot server 1 and then later or the next day audio stops working on server 3... and so on.
I was hoping this MS hotfix KB2538047 - http://support.microsoft.com/kb/2538047/en-us - would have been the fix but it didn't make any difference - issue still happens.
The only audio related event I can see in the logs is a System log event 7011 - "timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioEndpointBuilder service."
Has anyone else experienced this same issue or does anyone have any troubleshooting advice? Any assistance would be appreciated. Thanks in advance!
Everything works fine EXCEPT... the RDS servers just randomly lose their audio redirection functionality and users stop getting audio on their applications.
The only workaround solution we've found to restore the RDS audio redirection is to reboot the server (restarting the Windows Audio and/or Audio Endpoint services doesn't fix).
Issue is random and doesn't always effect the same RDS server... so for example audio will be working fine on all servers and then just stop working on server 1, we reboot server 1 and then later or the next day audio stops working on server 3... and so on.
I was hoping this MS hotfix KB2538047 - http://support.microsoft.com/kb/2538047/en-us - would have been the fix but it didn't make any difference - issue still happens.
The only audio related event I can see in the logs is a System log event 7011 - "timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioEndpointBuilder service."
Has anyone else experienced this same issue or does anyone have any troubleshooting advice? Any assistance would be appreciated. Thanks in advance!