I have a small RDS farm, two session hosts and a session broker and am having two issues with remote controlling a session.
All session hosts are 2008R2 SP1.
1. When a user takes control of a session via remote control they get nothing but a black screen. I found a hotfix for this here http://support.microsoft.com/kb/2614066/en-us however when I try to apply it I am given a message that it doesn't apply to my
OS.
2. When a user take control of a session with remote control everything works fine until they disconnect at which time their session becomes locked up with the Hot Key selection dialog box back on the screen and nothing can be clicked. They have to close RDP and reconnect to get anything to work.
I am wondering if the two are somehow related?