We have an environment with Windows 7 clients running Office 2013 via RDS on Windows Server 2008R2.
When users double click emails from Outlook, they 'pop-under', forcing the user to relocate the window which has fallen behind the application's primary window, leaving behind a slight redraw of what is supposed to be the pop-up window. Users also experience
difficulty opening application menu/help items and any other dialogue boxes in any/all of the other Office 2013 apps we've deployed via RDS.
This issue persists only on Win7 PCs (WinXP does not exhibit this behaviour). The RDP clients range from 6.2.92 to 6.1.7601
We have applied the hot-fixes applicable to all of the following KB articles:
- KB983533 (failed / update not applicable)
- KB2384602 (failed / update not applicable)
- KB2614136 (failed / update not applicable)
- KB2580346 (Installed successfully, but issue unresolved)
- KB2522762 (Installed successfully, but issue unresolved)
- KB2538047 (Installed successfully, but issue unresolved)
- KB2604066 (Installed successfully, but issue unresolved)
- KB2705427 (Installed successfully, but issue unresolved)
- KB2682814 (Installed successfully, but issue unresolved)