I have a RDS Windows 2012 R2 server with all roles, o365 Outlook and publishing Office 2013. I have one user trying to open their Outlook on RDS, it tries to load the profile but then gives the error below. This user has no issue with Outlook locally. What could I look at in RDS to resolve this issue?

thanks

Pat

Impact of Remote Desktop Services on Network Throughput

Environment:

VMware vSphere 6.7.0.40000

Windows Server 2016 v.1607 Build 14393.3504

     VMXNET3

Ubuntu 

     VMXNET3

iperf3 3.1.3

     16 streams

Test results:

Before RDS:  25.1 Gbits/sec send & receive

After RDS:      8.25 Gbits/sec send & receive

Is this reduction a function of RDS or the network. I have been unable to find any documentation that lays out the relationship between the two. What I have found "Performance Tuning Remote Desktop Session Hosts" is thin on details. This is a "session-based" implementation to alow large data sets (~4TB) to duplicated and distributed to targed file servers. The number of clients would never exceed 8. Is it possible to effect the throughput?

In a 2012 R2 RDS environment where Web Application Proxy and RD Gateway are used we found thatMac RDP clients could not open RemoteApps after installing the January 2020 Windows Updates KB4534297 & KB4534309.

Mac users were getting errors 0x204 or 0x3000008 when attempting to connect.

Windows RDP clients could connect fine. The main issue was with the previously mentioned updates on the Web Application Proxy server. Uninstalling these updates from the Web Application Proxy server and rebooting allowed Mac connections to again work through Web Application Proxy.

This has become a rather prevalent issue for us. It is random and I am having a hard time finding a RCA

ENV: = Server 2016 Servers running in a HA environment. Only used for RemoteApps.  

Connection Brokers = CB01, CB02

Web/Gateway Servers = WB01, WB02

Session Hots = RDSH01, RDSH02

DB is HA on a dedicated SQL server

When a user clicks an application it pops up the following:

At this point the app is stuck.  Nothing can be done. you have to use task mgr to force kill the process.  

From a logging perspective all components are listed above and show the followign information during applicaiton launch.  I cannot figure out what is causing this. 

Any advice would be awesome!

Hi everyone!

We are struggling with our new Terminal Server setup and I am kindly asking for your help.

- 2 Remote Desktop Session Hosts (load balanced, 20 cores and 64 GB memory each) + 1 Broker/Licensing. No gateway, only local network access. SSO with AD credentials enabled and working. Currently working with local profiles (no roaming, UPD recently disabled) for troubleshooting reasons. No MS Office installed. Mainly used software is a Terminal Server supported typical software for our business area.
- 1 Print Server (2 cores, 8 GB memory) with several new and old printers, latest drivers from the manufacturers.
All of them are Server 2019 DC 1809, patched up to January 2020 level.

Hardware base is vSphere 6.7 on a fresh HPE ProLiant set, shared SSD storage and lots of memory. There are no performance issues on a hardware base, also not on other VMs.

Printers get mapped into the Termial sessions via GPO ("Create" command as user policy with loopback mode, \\printserver\printername).

So far - so good. Most of the time all is working fine, users can print from the sessions and the sessions are performing quite well.

Since this setup has gone live a few days ago, we are experiencing intermittent issues in the sessions that have not been recognized during an extended testing phase. It seems that the Print Server's spoolsv.exe is hanging or sometimes crashing and during this period all Terminal sessions on both hosts are freezing or hanging their applications ("Not responding"). Every session does have mapped the same printers, about 12 in total. Usually programs are freezing during work without opening a printing dialog, but at the latest if a user tries to print something, the session is gone. It happens 1-5 times a day.

During that phase the RDSH are nominally not hugely loaded (10-20% CPU, 30% memory with ~30 users on each, so they are clearly overpowered), users are no longer able to log on or off ("Remote Desktop Service is busy"). After a couple of minutes or if we restart the printer spoolers on both RDSH and Print Server, the system is running again and users, that have not tried to log off, can continue their session at normal speed. After another 5 minutes new sessions can being opened again, so the RD service is no longer busy with itself.
The load on the Print Server is usually ~2-5% CPU, during a freeze it may go up to 20%. The Print Management console may be crashing also, or at least it is very slow.

We've tried to identify a faulty driver on the Print Server and have found one using the eventvwr that caused the spoolsv to crash, however the issue is still there. We've also removed all unused drivers from both RDSH and the Print Server.

We have enabled 2 new GPO settings for the hosts: "Always render print jobs on the server" and "Execute print drivers in isolated processes" without a noticeable change. On the Print Server all possible drivers are also running in Isolation (Mode 2), however not all of them are supporting this. The physical printers themselves are working fine, PC clients do have some of them installed locally on their machine without known issues.

What's unclear for me: It seems that the RD sessions are constantly communicating with the print server (according to the Resource Monitor), even when nothing is being printed. Therefore they immediately are slowing down once the Print Server is having an issue. Is this an usual behavior? Does it depend on which Default Printer the users are setting?

So the idea is now either to find the faulty driver/setting and/or to reduce the dependency on the print server, so even when it hangs or may be offline, the sessions should not hang up.

I appreciate every single hint that might help to identify the issue or to find a workaround.
Let me know if I missed any important information.

Many thanks and regards!

Hi guys,

I have a Windows Server 2016 with RD Broker and RD Session Host roles. Users connect to this RD Session Host via another server with Remote Desktop Gateway role installed. In other words first users connect to a remote desktop gateway and then are redirected to a remote desktop session host (terminal server).

There are four users who work on that server and one of them sporadically gets disconnected from the server. 

When it happens that user can see this message. 

I checked local network connectivity as well as WAN link - all good and no dropouts.

I installed Remote Desktop Services Diagnostic Tool but struggling to interpret an output. 

What user failed to logon means if that users indeed logged in but just gets disconnected sporadically?

Thanks and Regards,

I am currently testing RDS in our environment on 2019 servers. I followed this guide to set this up.

https://www.anotherwindowsblog.com/2018/02/building-redundant-microsoft-2016-rds-farm-netscaler-part-1.html

I applied a wildcard certificate for all the services. 

When the user logs on to https://rds.mycompany.com/rdweb with domain credentials he is prompted for another login to the RD Gateway. 

The RDweb service is running on the same host as the RD Gateway. I have come across applying group policy, trusted sites etc. But my issue here is the users will be logging from a non-domain joined home PCs. Please help.

We had an existing Windows Server 2019 with Remote Desktop Services connected to a Windows Small Business Server 2011 that was acting as a domain controller.  Everything worked fine.

The SBS 2011 was recently replaced by a new Windows Server 2019 domain controller.  The new domain controller has the same name an IP address, so the old domain controller (SBS 2011) was removed, and the new one put in its place (Windows Server 2019)  We rebuilt the trust relationship between the existing RDS server and the new domain controller by running the PowerShell command on the new RDS server

Reset-ComputerMachinePassword -Server {server name} -Credential {domain\Administrator}

That worked fine for connecting the RDS to the new domain server.  However, when users try to login to the RDS Server using Remote Desktop, they get the error:

"The requested session access is denied".

The server manager on the RDS Server reports the following errors when a user tries to login to the RDS Server using Remote Desktop.

I researched these error codes but did not get too far.  Any help would be appreciated.

Michael

Hello,

We are deploying a new RDS environment.  As a brief overview of our setup:

• 1 dedicated server for the broker, gateway, session host, and licensing (for 10 users or less)

After reading numerous articles, i'm trying to figure out the certificates.  I know I will need one 3rd party cert for the Connection Broker, Web Access, and Gateway roles to allow users to access the resources outside the network.  My questions are as follows:

• When obtaining a wild card cert, do I need to have the internal FQDN of the server, the external FQDN, or both listed in the cert?
• For the external FQDN, can i choose whatever I want (i.e. RD.COMPANY.COM) and then enter that in the internal DNS? Or external only? (sorry not a DNS guru)
• For the RD Web Access URL, do I need to change that to my external FQDN (i.e. RD.COMPANY.COM) or leave as is?

My thinking is I need to obtain a wild card cert with an external FQDN (i.e. RD.COMPANY.COM).  In my external DNS, setup that FQDN with a external IP address and allow that thru my firewall to the internal IP.  Am I on the right track?  Thanks for any assistance! 

Hi,

    According to licensing policy of RDS device CAL, this license is granting permission for any users working from one device having valid RDS device CAL.

I understand that purpose of this license is mostly dedicated for users working in shift work, but I am wondering if I could use this license for users working simultaneously, at the same time, from this one device.

Above scenario obviously could be possible to solve by additional software application, but this is why I am asking if this is legal and not violating RDS license terms.

Regards,
Robert

Hey guys,

I guess a simple (stupid) question for the RDS specialist. 
We have one broker and several Session Host servers. There is a DNS entry, lets say "RDS.Domain.local" which is setup for Round Robin. The A record is created multiple times for every RDSH server. So users will use this DNS name to connect to the farm.

When i want to make the broker HA i have to setup Round Robin also for the brokers. Lets say i create a record called "Broker.domain.com". How does a user connect to the farm after the broker HA setup? Will he/she still use "RDS.domain.local"? 
I will use an external CA given certificate for the broker setup, like for example *.domain.com. This will be setup during the 'Broker HA setup' for Single Signon and Publishing. Can i still use "RDS.Domain.local" to connect to the RDS farm from a user point of view? Or will i end up in conflicts because i use .Domain.local (RDSH) and .Domain.com (Brokers)?

Thanks for the answer.

Kr,
AJ

OS: Windows Server 2019 Standard

Version: 1809

OS build: 17763.1039

Server is a VM installed on a Windows Server 2019 Standard Hyper-V physical server.

Server has terminal services installed and is being used as a RDP server.

It has the search services feature installed.

The problem is that I am unable to select any of the drives as locations for search indexing. There should be at least a C: D: and F: drive available for indexing, but none are available. I have already click the "Show all locations" button but that added nothing to the list. I have tried logging in as a new user, but that didn't help. I have tried uninstalling and re-installing the feature but that didn't change anything. Server has been rebooted multiple times with no change. I'm really at a loss at this point, any other server 2019 that I try the same process on works perfectly.

Hi Experts!

Would like to ask if it is possible to have 2 Collection which is windows 7 and 10  with 2 RDSH in one VDI infrastructure ? Or should i need to add additional RDSH for new Windows collection in same server? 

Currently we have existing windows 7 collection and we provision to build another collection, we have successfully build it and create virtual desktop under the new collection. Unfortunately upon testing /log in to windows 10 we have an error message prompt below. 

Can someone tell us the best practices if it's possible to have 2 collection with 2 RDSH only separated the RDVH server. or it may required to have additional Remote Desktop Session host in VDI. ? 

Homer Sibayan

Dear sir

Recently i have formatted my server and re-instaled windows server 2008 enterprise edition. Our clients are accessing this server thorugh remote desktop connection and they will be able to logon to application and if they close the application they will be logged out from the server. They are not allow to see or to do any other activity on the server  and server desktop.

My problem is the clients are getting the date format dd/mm/yyyy but they wanted to have dd-mm-yyyy. I have done configuration changes on the regional setup (administrative tab).

Before changing the above setup there are users already created. For those users the date format is showing dd/mm/yyyy but if i remove that users or add new users i am getting the new format as dd-mm-yyyy.

Is any way i can change the date format to all the users without deleting the user account.

Your help will be very helpful.

Thanks

Srini-Mumbai

I am currently having an issue installing RDS on a Windows Server 2016STD. This server IS currently a domain controller. I know it's not recommended to run a terminal server on a DC but it is what is required for the situation. 
From what I understand Microsoft temporarily disabled the ability to install both RDS and ADDS on a single server, but from the info I can find on Server 2016 this has since been re-allowed. 

I am attempting to do a session-based deployment.

When trying to go through the standard deployment method, the installation fails on the RD Connection Broker role service with: "Failed: Unable to install RD Connection Broker role server on server 'Server'".

If trying to install with the Quick Start deployment method, the deployment fails at Remote Desktop Services role services with the error: "Failed: Unable to install the role services. Exception calling "Translate" with "1" argument(s):"Some or all identity references could not be translated."

There don't appear to be any errors or relevant events in the Event Viewer.  

Any help will be greatly appreciated!

we have a problem days ago and we couldn't figure it out

we have one employe works as remot before he was able to see his local printer and use it but now hes not able to see it

i check everything i can GPO ,terminal server mangment, remot desktop settings , easy print , ..... all seems to be right but he still not able to use his local printer

Hello,

I have a 2012 RDS server that is up and functioning with 45 per user CALs, but I'm having some issues with it not showing the correct amount of licenses in use. I've run the licensing diagnostic, it comes back clean.

That said, I have 42 unique user accounts connected and it only shows 17 licenses as in use. If I look under Applications and Services Logs\ Microsoft\ Windows\ TerminalServices-Licensing, I can see the licenses are being handed out to the various account, but just not showing under the count or showing up under the license manager. I can't find anything tangibly wrong even if things look wrong. At a loss where to go from here since the count is definitely not accurate.

Edit: Ran a report an I see the missing usage listed under "Failed Per User License Issuance Detail". Just looking into what that means.

TB

Dear All,

We would like find out below if best design of RDS architecture:

DMZ
1 Machine would host the Remote Desktop Gateway and the Remote Web Access

Internal
1 Machine would host the Remote Connection Broker and RD Licensing
2 Machine with the Remote Session host                                                                                                                         

With above setup, could you help to clarify below question:

1) What is the network port requirement for this setup?
2) Should RDG&RWS join to domain?
3) What Internal cert required for connection?

Thank you in advanced.

Hi, I need your help for the issue below.
RemoteApp is not available under the certain conditions,
which shows "Remote App Disconnected. Remote computer cannot be found".
It works when connected from office LAN but shows error above when connected to office LAN via VPN with FortiGate.

・Environment

HW: AWS
RD Broker/RDWeb/RD Session Host Server=WinSvr 2016
RD Gateway Server -> Not setup
Certificate -> Not applied

・Client
PC：Windows 7/Windows10
iPad:iOS 10.3.1 and uses the app RD Client

・Network

A. Office LAN
B. VPN connection via FortiGate from remote site
　-> FortiGate is already setup to connect to AWS from Office without VPN


・Published RemoteApp
A. exe file of our scratch business system
B. Calculator of Windows

・Conditions

A. Connect to RemoteApp via .rdp file from Office LAN by PC
   -> Success
B. Connect to RemoteApp via RDWeb(https://(ipaddress)/RDWeb) from Office LAN by PC
   -> Success
C. Connect to RemoteApp via .rdp file from remote site by PC
   -> Success
D. Connect to RemoteApp via RDWeb(https://(ipaddress)/RDWeb) from remote site by PC
   -> RDWeb login success.
   -> Launching Remote App shows error ("Remote App Disconnected. Remote computer cannot be found")
E. Connect to RemoteApp via the app RD Client from remote site by iPad
   -> Shows error.
      ("Unable to connect to remote PC. Please verify Remote Desktop is enabled, turned on
        and available on the network, and then try again.』)
   -> At the same time, RDP connection to AWS successed, which means AWS is on.


・Consideration
A. Both of the business system and Calculator shows the same error
   -> The business system is not the cause.
B. From the result of Conditions, it fails to launch RemoteApp when connecting RDWeb 
　from remote site (with FortiGate).


Does anyone have any idea what to check and solve the issue?
Is there any possibility that something is missing in our DNS?
I have been working on this almost a week but there is no key for the solution.
Thank you for your advice.